VIA FORTIS FAQ

PRODUCTS

 

1.1 Can the Gym Rings be mounted on the ceiling? At what distance should they be mounted?

If you want to do different exercises flexibly, it is best to hang the rings on a continuous bar (pull-up bar) so that you can vary the width. If you want to attach the rings to the ceiling, a shoulder-width distance (approx. 50 - 60 cm) is sufficient.

1.2 How long is the skipping rope?

Our skipping rope with included (and removable) weights is 3 m long. This makes it suitable for most body sizes up to 200 cm.

1.3 Which strength level of fitness bands should I choose?
If you are not sure which of our fitness bands is the right choice for you, please feel free to contact us and we will find out together.

PAYMENT AND SHIPPING

2.1 Which countries do you ship to? Why isn't my country included?

We ship to over 50 countries worldwide. You can find a detailed list in our shipping overview . If your country is missing, please contact us and we will check whether we can ship there too.

2.2 How long does shipping take?
Orders received by us by 1 p.m. will be shipped the same day and will arrive within 1-2 working days (Germany) or 3-4 working days (EU). Shipping times outside the EU vary depending on the country.

 

2.3 How much are the shipping costs?
Shipping costs vary depending on the shipping country. You can find an overview of shipping costs in our shipping cost table . You will also see the final shipping costs at checkout during the ordering process.

 

2.4 Are there any customs duties or other taxes?

There are no additional taxes or customs fees within the EU. Orders from a third country may be subject to local customs duties and taxes depending on the country. We have no influence on these additional costs and cannot provide any detailed information about them. Please find out about these fees from your customs authority before placing an order.

 

2.5 Is it possible to collect the goods?

Unfortunately, it is not possible to collect our products yourself for logistical reasons.

 

2.6 What payment options are available?

You can easily pay in our shop by credit card, Paypal, instant bank transfer or by invoice. Your desired payment method is not there? Contact our customer support and we will find a solution!

 

RETURNS

 

3.1 Can I also return my order?

Within the EU, you have the right to cancel the purchase contract and return the product within one hundred days without giving reasons. You can find further information about this in our cancellation policy.

 

GENERALLY

 

4.1 What is calisthenics?

Calisthenics has its origins in New York and quickly found followers in Germany. You can train with your own body weight wherever you want! What do you train with? Pull-up bars, parallel bars, bands and everything that can also be used sensibly. The workouts are flexible and each exercise can be adapted to any training level, so everyone can keep fit with calisthenics.

 

4.2 I am a training beginner - are VIA FORTIS products suitable for me?

Whether fitness bands, skipping rope or one of our other products: They are versatile and suitable for both beginners and professionals. There is also a free workout guide for some products so that you can start training straight away.

 

4.3 How often should I train?

We recommend that you train around 2-3 times a week at the beginning. Each exercise should be performed in 2-3 sets, with 15-20 repetitions each. This way you can build muscle mass and also gain coordination and body control.

 

4.4 Where can I meet other athletes?

The calisthenics scene is always happy to exchange ideas and connect with one another. You can find like-minded people here:
CALISTHENICS GERMANY (Facebook group)
VIA FORTIS on Instagram

 

4.5 What does “VIA FORTIS” stand for?

It is important to us that you know where you get your premium fitness equipment from! VIA FORTIS is a leading provider of calisthenics and street workout equipment, in this area we work closely with the international scene and top athletes. By the way, you can find an overview of our athletes here (coming soon!). We help people keep fit regardless of time and place. Our motto: WORKOUT EVERYWHERE! We at VIA FORTIS see ourselves as a calisthenics community and are happy that YOU are part of it too.

 

4.6 Where can I contact if I have any questions?

If you have any questions about our products or our company, simply send us an email to help@viafortis.de.

 

PRODUCTS

1.1 Can the Gym Rings be mounted on the ceiling? At what distance should they be mounted?

If you want to do different exercises flexibly, it is best to hang the rings on a continuous bar (pull-up bar) so that you can vary the width. If you want to mount the rings on the ceiling, a shoulder-wide distance (approx. 50 - 60 cm) is sufficient.

1.2 How long is the skipping rope?

Our skipping rope with included (and removable) weights has a length of 3 m. This makes it suitable for the most common body sizes up to 200 cm.

1.3 Which strength level of the fitness bands should I choose?
If you are not sure which of our fitness bands is the right choice for you, feel free to contact us and we will find out together.

PAYMENT AND SHIPPING

2.1 To which countries do you ship? Why is my country not included?

We ship to over 50 countries worldwide. You can find a detailed list in our shipping overview. If your country is missing, please contact us and we will check if we can ship to that country.

2.2 How long does the shipping take?

Orders that reach us by 1pm will be shipped the same day and will arrive within 1-2 working days (Germany) or 3-4 working days (EU). The shipping time outside the EU varies depending on the country.

2.3 What are the shipping costs?

The shipping costs vary depending on the country of dispatch. You can find an overview of the shipping costs in our shipping costs page . You will also see the final shipping costs during the checkout process.

2.4 Are there any customs duties or other taxes?

There are no further taxes or customs duties within the EU. For orders from a third country, local duties and taxes may apply depending on the country. We have no influence on these additional costs and cannot provide detailed information about them. Please check with your local customs office before ordering.

2.5 Is it possible to pick up the goods?

Unfortunately, it is not possible for us to collect our products ourselves for logistical reasons.

2.6 Which payment options are available?

You can pay comfortably in our shop by credit card, Paypal, instant bank transfer or on account. Your desired payment method is not included? Contact our customer support and we will find a solution!

RETURNS

3.1 Can I also return my order?

Within the EU you have the right to cancel the purchase contract within one hundred days without giving reasons and to return the product. You can find further information on this in our cancellation policy.

GENERAL

4.1 What is calisthenics?

Calisthenics has its origins in New York City and then quickly found followers in Germany, all over Europe and the rest of the world. You can train with your own body weight wherever you want! What do you train with? Pull-up bars, bars, ribbons and everything else that can also be used sensibly. The workouts are flexible and each exercise can be adapted to any training level, so that really everyone can keep fit with calisthenics.

4.2 I am a beginner - are the products of VIA FORTIS suitable for me?

No matter if fitness bands, skipping rope or one of our other products: They are versatile and suitable for beginners as well as professionals. Furthermore there is a free workout guide for some products so that you can start your workout directly.

4.3 How often should I train?

We recommend to train about 2-3 times a week at the beginning. Each exercise should be performed in 2-3 sets, with 15-20 repetitions each. This way you can build up muscle mass and in addition you will gain coordination and body control.

 

4.4 Where can I meet other athletes?

The calisthenics scene is always happy to exchange and connect with each other. Here you can find like-minded people:
VIA FORTIS on Instagram

 

4.5 What does “VIA FORTIS” stand for?

It is important to us that you know where to get your premium fitness equipment! VIA FORTIS is the leading supplier for calisthenics and street workout equipment. In this area we work closely with the international scene and top athletes. By the way, you can find an overview of our athletes here (Coming soon!) We help people to keep fit independent of time and place. Our motto: WORKOUT EVERYWHERE! We from VIA FORTIS see ourselves as a calisthenics community and we are happy that YOU are a part of it.

 

4.6 Where can I appeal if I have questions?

For questions about our products or about our company, simply send us an e-mail to help@viafortis.de.